FAQ

Frequently Asked Questions

Installation and Indexing

See Installation and Indexing FAQ

Problems

 Help! Logos won’t start at all. What can I do?
 Logos is running very slowly. What can I do? and Speeding up responses
 I can’t get SmartTags to work (Windows)
 Downloading is stuck at 0%. How can I get beyond this?
 Other Desktop problems – Logos support

General

 How can I tell what version I’m running?
 What are the Keyboard Shortcuts for Windows?
 What are the Keyboard Shortcuts for Mac?
 How do I enter text in Greek and Hebrew?
 All my visual filters disappeared from the dropdown after the last update?
 I bought a resource CD but it has Libronix on it. I don’t have Libronix anymore (or never had it), how do I get the books into Logos?
 How can I delete books I don’t want from my Library?
 How can I find the title of a book if I only know its Resource ID (LLS Code) or its filename?
 How do I list only the books in my library with a particular title, author, publisher, etc.?
 How can I create a bibliography of all the books in my library?
 I do not want the auto update feature enabled. How can I update manually?
 What are the differences in user information tools?
 What are those gray marks in the scroll bar?

Forum Help

 How do I file a Bug Report?
 How do I upload log files to the Logos Forums?
 How do I take a screenshot?
 How do I embed a video in a Forum post?
 How can I change my Display Name on the forum?


New to Mac ?
Apple has Meet your Mac and Keyboard shortcuts. Apple Support includes macOS Recovery (with how to install on a new drive).
Apple Retail Stores have free Workshops to learn how to use Apple products.

New to Windows ?
Microsoft has Windows Features and Keyboard shortcuts. Windows support includes Recovery & Troubleshooting options.
Microsoft Retail Stores have free Workshops about Microsoft products.

Not finding an answer to your question here?

Visit the Logos Forums and post your question there.
Don’t know how to add a new post to the Forum, then see Using the Forum


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