Logos 6 Tips and Troubleshooting

Wiki: TOC, VTOC, Home
Forum: Home, General

See also
 Diagnostic Logging
 Logos 6 Release Notes (Official)
 Logos 6 Beta Release Notes (Official)
 Mac Release Notes and History
 Mac and PC User Interface Differences
 Quick Installation onto Multiple Computers
 Quick Installation onto Multiple Macs
 Install in different folder or drive


 Page Contents

Tips

Troubleshooting


Tips


Getting Started

Getting Started with Logos has many Logos 4 Tips that are usable in Logos 6


Mini FAQ

License Agreement – On how many computers can one Logos Library be installed and used?
Bob Pritchett’s forum response provides License Agreement – one user insights

New to Mac OS X ?
Apple has Mac Basics and Keyboard shortcuts. For OS X 10.9 and later, Apple Support includes OS X Recovery (with how to install on a new drive).
Apple Retail Stores have free Workshops to learn how to use Apple products.

New to Windows ?
Microsoft has Windows Features and Keyboard shortcuts. Windows support includes Recovery & Troubleshooting options.
Microsoft Retail Stores have free Workshops about Microsoft products.

Logos on OS X Indexer Automatic Launch

When logging into Mac OS X, by default Logos Indexer launches to prepare your Logos Library: indexing, resource, and program updates. Nominally if everything is up to date, indexer checks are done in a few seconds. Can use defaults command to change automatic login launch setting:

  1. Open Terminal (inside Utility folder in Applications)
  2. defaults write ~/Library/LaunchAgents/com.logos.LogosIndexer RunAtLoad -bool No
    Note: use defaults read command to display current setting: 0 = No (Not Run), 1 = Yes (Do Run)
    1. defaults read ~/Library/LaunchAgents/com.logos.LogosIndexer RunAtLoad
  3. Quit Terminal


Troubleshooting


Official Logos 6 Support

Logos 6 support pages has Getting Started, Installation & Setup, Advanced, and Support Articles.
Windows
Mac OS X

Slow Performance

Logos 6 is a resource intensive 64 bit application that benefits from faster processors (CPU and Graphics) plus faster disk drive(s) with adequate memory. Solid State Disk (SSD) is noticeably faster.

  • To help Logos development optimization efforts, please post video or repeatable steps on Logos 6 OR Logos Desktop Beta, which can include screen shot(s), timing observation(s), and logs
  • Logos Indexing is resource intensive – good idea to connect power adapter and laptop cooler – let indexing complete before using Logos (wait for blue Logos icon to disappear from menu bar or notification area)
  • Logos Running Slowly has many tweaks, including having less items open being more responsive along with knowing how to quickly open more item(s)

Uninstalling Logos 6

Nominally only needed to fix corrupt application.

Uninstalling Mac OS X

Before Uninstalling, recommend restarting Mac (see if issue goes away) and launch to blank layout, see sign-in tip
Note: If using stable release, before uninstalling, please contact Logos Tech Support if the program does not seem to be functioning properly. An uninstall/reinstall may not be the solution. Beta issue(s) are discussed in Logos Desktop Beta forum
In Finder window, Home icon appears next to your username for quick access to /Users/username (For Mavericks (10.9) and Yosemite (10.10), please read note about /Users/username/Library folder below)

  • To Delete an item: can drag item to trash OR right click on item, then click “Move to Trash” OR highlight item, then press Command-Delete. Optional: Restart Mac + empty trash after deletion.
  1. Before Uninstalling, close (or force quit) Logos and Indexer (if blue Logos icon on menu bar, click icon, then click Cancel).
  2. To Uninstall Logos, delete application, caches, launch agent, parameter list (plist), and mono configuration files (username is your login name):
    1. Delete Logos from your Dock
    2. Delete Logos application (nominally from Applications folder)
    3. Delete com.logos.Logos in /Users/username/Library/Caches
    4. Delete com.logos.LogosIndexer in /Users/username/Library/Caches
    5. Delete com.logos.LogosIndexer.plist in /Users/username/Library/LaunchAgents
    6. Delete com.logos.Logos.plist in /Users/username/Library/Preferences
    7. Delete com.logos.LogosInstaller.plist in /Users/username/Library/Preferences (file may not exist)
    8. Delete logos in /Users/username/.mono/registry/CurrentUser/software (folder .mono nominally hidden)
      • Finder => Go menu => Go to Folder... => ~/.mono/registry/CurrentUser/software (Go) => Delete logos
        OR
      1. Open Terminal (inside Utility folder in Applications)
      2. rm -rf ~/.mono/registry/CurrentUser/software/logos
      3. Quit Terminal
    9. Optional: Delete keypairs in /Users/username/.config/.mono/keypairs (folder .config nominally hidden)
      • Finder => Go menu => Go to Folder... => ~/.config/.mono (Go) => Delete keypairs
        OR
      1. Open Terminal (inside Utility folder in Applications)
      2. rm -rf ~/.config/.mono/keypairs
      3. Quit Terminal
  3. If want to Completely Uninstall,
    • With download of all your Logos resources, then delete /Users/username/Library/Application Support/Logos4 folder
      OR
    • Avoid download by using Copy Logos Resources to Mac OS X, including Note to delete Logos4 folder after saving Resources folder.

Mavericks (10.9), and Yosemite (10.10) note: by default, /Users/username/Library folder is hidden, with many ways to see contents => http://www.macworld.com/article/161156/2011/07/view_library_folder_in_lion.html and can assign keyboard shortcut => http://mac.finerthingsin.com/post/7849528212/lion-library-folder-visible

Uninstalling Windows

Use Control Panel >> Programs and Features to uninstall “Logos Bible Software”. It will remove all your resource, so if you wish to avoid a subsequent large download then backup the \Resources folder before uninstalling and use Quick Installation onto Multiple Computers to reinstall.



Return to Logos Bible Software Wiki



Logos Bible Software Wiki

Welcome, Guest! (sign in)