From time to time you may be asked to attach a screenshot of the issue you are seeing. Screenshots are usually displayed by Forum software as pictures within your text. However, just pasting a screenshot into your text won’t work. Instead, you upload a picture file as an attachment to your text so it will be shown graphically.

Here is
- how you can take a screenshot using tools built into your computer’s operating system or with special utilities

- how to use the screenshot by uploading it to the Logos user forum

Taking a Screenshot

Web Site has screen shot tutorials (keyboard shortcuts plus videos) for Android, iOS, Windows, Mac, Chrome OS, Linux, & Websites in six languages:

Tools Built Into the Operating System


  1. macOS and OS X have screen capture keyboard shortcuts Shift + Control + Command + 3 (or 4) copies screen image (or selected portion) to clipboard. Alternative is using Grab utility to capture Window, Selection, Screen, OR Timed Screen. Then copy screen capture to clipboard. Apple Support has “Take screenshots or screen recordings on Mac”.
  2. Open (or switch to) Preview application. Preview has several graphical editing capabilities – including annotating, cropping, and rotating.
  3. File Menu => New from Clipboard
  4. File Menu => Save As
  5. Save image in PNG format for Forum posting or use JPG format for Wiki pages
  6. Remember where you saved the file (along with name) – Wiki page Using the Forum includes Adding a picture to a Post with annotated screen shots


  1. Find the “Print Screen” key (it may be labelled PrtSc/PrntScr). Press Alt + PrtSc to put a copy of the active window in the clipboard buffer.
  2. Then open Microsoft Paint, or some other graphics editor.
  3. In the menu click EDIT>PASTE to paste the contents of the clipboard to your new graphic.
  4. Choose FILE>>SAVE AS
  5. Save the file with a meaningful name as a JPG, GIF or PNG file (not BMP/Bitmap as they are too large).
  6. Remember where you saved the file (along with name) – Wiki page Using the Forum includes Adding a picture to a Post with annotated screen shots

Windows Quick Screenshot

  1. Hold down the “Windows” key + the “Print Screen” key. On tablets use “Windows” + “Volume Down”
    (your screen will darken for a split second, then...)
  2. You will discover a “Screenshot” file in the Screenshots folder of your Pictures Library.

Windows Snipping Tool

   Windows 7/8/9/10, Vista, and Experience Pack for Windows XP Tablet include a program called Snipping tool. Loading it automatically gives you a “cross hairs” so you can select the area of your screen to grab along with basic editing ability. Microsoft Support has “Use Snipping Tool to capture screenshots”

Windows 10 Snip & Sketch

   Windows 10 newer screenshot app is Snip & Sketch, which has keyboard shortcut “Windows” + “Shift” + “S” so can select a portion of screen for copy to clipboard. Microsoft Support has “How to take and annotate screenshots on Windows 10”

Special Utilities for Windows & Mac

Jing / Techsmith Capture

  Many forum users use Jing - now replaced by Techsmith Capture - for screen captures. Free version will do both image and video captures of specific areas of your screen. You can then do minor edits if necessary, such as includiong arrows and boxes. You can then upload to the free webspace they provide, paste into Amber or save the capture locally on your computer.


  TechSmith also offers paid screen capture. Trial includes


  TechSmith likewise offers paid video capture with editor and special effects

  Another TechSmith offering is subscription for video and content


  GIMP is an acronym for GNU Image Manipulation Program, which is a free and open source sophisticated program for such tasks as photo retouching, image composition and image authoring. GIMP is expandable and extensible. It is designed to be augmented with plug-ins and extensions to do just about anything, including advanced scripting.

Special Utilities for Windows

FastStone Capture

  FastStone Capture is a powerful, lightweight, yet full-featured screen capture tool and screen video recorder.


  Greenshot is a free light-weight screenshot software tool for Windows


  A well known image viewer for quite some time, which is free for non-commercial use


  Gadwin offers a free and a paid Pro version – free version works well.


  Paint.NET is image and photo editing software for PCs that run Windows. It features an intuitive and innovative user interface with support for layers, unlimited undo, special effects, and a wide variety of useful and powerful tools. An active and growing online community provides friendly help, tutorials, and plugins.


  Free for personal and non-profit use. You can edit, draw boxes, circles, etc., before saving. Easy to use.
  NOTE!: The free version of PicPick is currently being bundled with various adware schemes. These are installed without your knowledge or permission. Install at your own risk, but NOT RECOMMENDED at this time! (Note added by Rich DeRuiter 07-08-14)

Attaching a Screenshot

Uploading Screenshot to the Forum via Paperclip icon

requires locally saved screenshot file in png or jpg format

  1. Hit reply to respond to a message (or create a new message). You can’t upload screenshots using Quick Reply.
  2. Locate paperclip icon and click it
  3. This will bring up a dialog to Insert Media.
  4. Click Browse to locate your image, adust the Max width if you want to change scaling (not normally necessary).
  5. click INSERT.
  6. Voila!

Uploading Screenshot to the Forum using Amber

assumes screenshot copied in clipboard

  1. Hit reply to respond to a message (or create a new message). You can’t upload screenshots using Quick Reply.
  2. Locate Amber icon and click it
  3. This will bring up the Amber upload dialog
  4. Click into right half of Amber screen, then hit Ctrl+V to paste your image, which will automatically upload to Faithlife’s Amber cloud storage
  5. click INSERT.
  6. Voila!

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