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I think I’m missing resources!

Variants of this are: I think I’m losing resources.

Make sure you are working online!

The resource count can vary if you have a Subscription, and monthly preview resources are automatically added/removed. Or when you have hidden some resources.

In Logos 8.4+, select “Not on This Device” in the Library Devices facet, as it may contain resources you were expecting to receive. This can happen if “Download New Resources” is set to NO in Program Settings, or if you made a wrong selection of resources during installation.

The good news is that Logos have extensive records of your purchases, so feel free to contact Customer Service if you are missing a particular resource you have a record of purchasing.

I have two computers and they are both reporting different resource counts, what should I do?

Here are some steps to take...

  1. Make sure that both computers are online!
  2. Check the number of Personal Books
    • type edition:user in the Library Find box.
    • compile any missing PB’s; or
    • if desired, Upload all PB’s on one computer so that they will be automatically downloaded to the other.
    • if desired, transfer the books as below.
  3. Check for missing resources
    • In the GO/Command box type update resources
      This will download any missing resources
  4. Transfer Resources/books between computers
    • Copy the Resources folder to external storage e.g. USB flash drive.
      • Do not attempt this if you installed a minimal set of resources on the target computer.
      • For PB’s, you can copy files of type *.lbspbb only.
    • Move the storage device from one computer to the other
    • Type scan <path to resource folder> in the GO/Command box
    • Indexing should start after the resources have been discovered.
Operating System Logos Resources Path
Windows 7+ & Vista C:\Users\username\AppData\Local\Logos\Data\random\ResourceManager\Resources
Mac OS X /Users/username/Library/Application Support/Logos4/Data/random/ResourceManager/Resources

Substitute your actual username for username; and random is a random bunch of letters & numbers but you’ll find there’s only one folder inside Logos4\Data and that is it.

I don’t have all the books which are listed in my collection, what gives?

Please note that some resources are actually still being built – they will automatically download when they are ready.

Will my Libronix resources work in Logos?

Libronix resources will work in Logos with the exception of Personal Book Builder files (PBB).

I still have some Libronix resources that are not in Logos

There are very few items that are not on the Logos download server (some older files are excluded because of poor quality), but you can still get missing books into Logos:

  1. Find the location of those files on your hard drive, OR find the CD’s that it came with.
  2. Scan for them as above

How can I get my Libronix sermon files into Logos?

You can get your compiled sermon files into Logos if you Scan for them as above (from the Documents folder).

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