Downloading Stuck at Zero Percent

Wiki: TOC, VTOC, Home
Forum: Home, General

Here are some things to try:

1. Make sure you have “Automatically Start Downloads” set to Yes and “Use Internet” set to Yes (in Tools | Program Settings).

2. Try closing Logos, deleting the following folders, and then restarting Logos.
Note that {UserName} is your user name; omit the {}; and {random} is some random folder name unique to your computer, but it will be the same in each instance below.)

    Folder locations if running Windows 7+:

  • C:\Users\{UserName}\AppData\Local\Logos\Data\{random}\UpdateManager
  • C:\Users\{UserName}\AppData\Local\Logos\Data\{random}\DownloadManager
  • C:\Users\{UserName}\AppData\Local\Logos\Data\{random}\CloudResourceManager

    Folder locations if running MacOS:

  • /Users/{username}/Library/Application Support/Logos4/Data/{random}/UpdateManager
  • /Users/{username}/Library/Application Support/Logos4/Data/{random}/DownloadManager
  • /Users/{username}/Library/Application Support/Logos4/Data/{random}/CloudResourceManager

3. Try rebooting your computer

See also these threads on the Forum:

Logos Bible Software Wiki

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