BUG: Logos 4 crashes when open in XP with SP3 (with “Use Internet” feature turned on).
Software version: 4.0a SR-3 (4.01.3.5180).
Reported by Alex Kong.
Forum link: http://community.logos.com/forums/
Status: invalid – Log files or crash dump are needed (post on forum or with tech support staff).
Description
Fresh install. Open Logo 4, within about a min, a Error Message box pops up saying “Logos Bible Software 4 has encountered a problem and needs to close...”. Also failed if opening with or without Ctrl key for blank layout.
Update (02/22/2010): type in command “sync now” does not crash L4
Update (02/25/2010): Turned off the “logos 4 access internet” feature seems to avoid crashing. Please fix this though.
Current workaround:
Turned off the “logos 4 access internet” feature seems to avoid crashing.
Steps to reproduce
1. Load logos 4
2. wait for less than a min. (I think it is syncing files)
Then see this:
Actual Result
Error Msg box pop up stating L4 encountered a problem and need to close.
Expected Result
Not crash...
System Specs
Desktop | AMD 64 X2 3800+ (2.0Ghz) dual core | 2GB RAM | widescreen monitors at 1680x1050 | 500 GB HDD | Windows XP Professional w/ SP3 – all patches. | no virus scanner